Privacy Policy
Last Updated: 01/16/2026
Welcome to heightenedhi.net (the “Site” or “Website”), a website owned and operated by Heightened Health Insurance LLC (“the Company,” “we,” “us,” or “our”). Heightened Health Insurance LLC is committed to maintaining your privacy and informing you of our privacy practices. This online privacy policy and agreement (the “Privacy Policy”) covers how we collect, use, and treat data and information, including Personal Information (as defined below), that we collect, receive, process, or store in connection with our business and business activities (the “Business Practices”), which includes certain website services (collectively, the “Services”) (the Business Practices and Services are collectively referred to as the “Business”).
We may share the information you provide. We may hire third parties to perform certain functions and obtain personal information that is shared between such entities for the sole and exclusive purpose of determining whether you may be an appropriate candidate for our Services.
This website is not directed to visitors from outside of the United States. If you reside outside of the United States, please refrain from accessing or using our website.
1. Scope of this Privacy Policy
1.1 Application of this Privacy Policy. This Privacy Policy applies to anyone providing us information including, without limitation:
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Existing customers, prospective customers, and their agents or other authorized representatives (collectively, “Clients”), who have submitted consultation request forms or other related information to us by any means, including electronically or in person, in connection with the Business;
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Affiliates, business partners, agents, vendors, consultants, and other service providers (collectively “Service Providers”); and
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Visitors of our website located at www.heightenedhi.net (collectively, “Site Visitors”).
We use the term “you” to refer, as applicable, to (i) Clients; (ii) Service Providers; and (iii) Site Visitors.
1.2 Site Visitor Information. In the process of visiting our site, you may provide us, or other designees, with a range of information, including certain potentially sensitive information such as your driver’s license. This Privacy Policy governs such information.
1.3 Other Exclusions. If we provide you with links to other websites, they are solely for your convenience and reference. We are not responsible for the privacy practices or content on, or accessed through, such links or websites.
2. Your Consent to this Privacy Policy
2.1 Your Consent If You are a Site Visitor. By accessing and using our Website as a Site Visitor, you acknowledge that you have read and understood this Privacy Policy and agree to be legally bound by it. If you do not agree, please refrain from using our Website.
2.2 Your Consent If You are Not a Site Visitor. Your consent to this Privacy Policy is provided by submitting information to us in connection with our Business (e.g., submitting information via our Website). By providing information, you are affirmatively agreeing to be legally bound by this policy.
3. Call Recordings
We may record calls and retain the content of text messages, emails, electronic submissions, or other communications between you and Heightened Health Insurance LLC. By communicating with us, you consent to such recording and retention. Third-party partners may also record communications; their individual practices will govern those specific interactions.
4. The Information We Collect
4.1 Personal Information. We collect information that identifies you as an individual, including:
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Name, address, email, and phone number;
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Social Security number and driver’s license;
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Date of birth;
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Financial information, annual income, and health insurance information;
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Device identifiers (cookies), IP addresses, and browsing history.
4.2 Online Activity Information. We collect technical data through the Website and third-party analytics tools. If associated with Personal Information, this is treated as Personal Information.
4.3 Anonymous Information. We may collect or create anonymized data that does not identify you. This information is outside the scope of this Privacy Policy.
6. Sales and Sharing of Personal Information
Depending on our relationship with you, in the last 12 months, we may have "sold" or "shared" (as defined by the CCPA for cross-context behavioral advertising) categories of personal information including Identifiers, Customer Records, Protected Classifications, Biometric information, Internet activity, Geolocation, Sensory data, and Sensitive information.
7. How We Collect this Information
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Contacting Us: When you reach out via email or phone.
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Questionnaires & Surveys: Information provided via Website forms.
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Cookies & Tags: Automated tracking (pixel tags, web beacons) to improve user experience.
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Offline Provision: Information provided over the phone or via mail.
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8. How We Use and Disclose Information
We use and disclose information to:
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Provide and communicate regarding our Services;
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Personalize your experience on heightenedhi.net;
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Send marketing communications (subject to your right to opt out);
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Comply with legal processes or facilitate Corporate Transactions (mergers, sales, etc.);
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Allow Service Providers to perform functions on our behalf (e.g., data analysis, Website maintenance).
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9. Your Choices and Opting Out
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Unsubscribing: You can opt out of marketing by following the "unsubscribe" instructions in our emails.
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Data Rights: You may request access to, deletion of, or a "Do Not Sell" order for your Personal Information.
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Sensitive Personal Information: You have the right to limit our use of Sensitive Personal Information. We will process such requests within 15 business days.
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Contact: To exercise these rights, email admin@heightenedhi.net or visit our dedicated data requests page on the Website.
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10. Contact Us
For more information about our privacy practices, please contact:
Heightened Health Insurance LLC Email: admin@heightenedhi.net Website: www.heightenedhi.net
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